Since 2012.
Expert translation services, tailored to your industry.
Our Principles
We rely on five guiding principles to drive how we deliver value to our clients.
Value - Trust - Focus - People - Customer Intimacy
“We do what we say we will do. We owe a collective responsibility towards our partners, customers, colleagues, communities & shareholders.”
Value.
Value is in our DNA and is the essence of our name, which in Arabic means growth and adding value. It drives how we help organisations operating in the Arab World communicate better, deliver faster, while being more cost effective.
A company you can trust.
We take our commitments seriously; we do what we say we will do. You can always trust us to deliver a consistently high-quality product, on time and on budget.
You can trust us to handle your data securely. And, you can trust us to be available and responsive whenever needed.
Our focus is our strength.
We believe that to deliver true value, one is to focus on what they do best. Guided by that principle, we have made the decision early on to provide translation services in the Arabic/English language pairs only.
Professional translation is a process of many steps, where each requires a different set of skills. In order to deliver a consistently high-quality product, specialization and focus are essential.
Enabling our people to be their best.
Our employees – located across Amman and Dubai – are our greatest asset. Their expertise, behavior, and commitment define our brand.
For us, translation is all about the linguists - a human domain. While we see technology as an enabler that enhances compliance, consistency, and efficiency; it will never be a substitute for skilled and experienced linguists.
We promote a diverse and inclusive environment where everyone is encouraged to excel, and we offer the support, training, and guidance our team needs to reach their full potential.
Lasting relationships.
Our exceptional people have earned the trust of our customers by delivering on their promises. Customers value the relationships we have created; as they are built on an unwavering commitment to customer service.
We build strong tightly integrated relationships with our customers, where our processes and platforms are interconnected, and where our people become an integral part of our customer’s team.
We belong to ZADD
ZADD TRANSLATE is a member company of ZADD BPO.
Born in a rapidly evolving Arab region, ZADD BPO was built to rise up to the challenges of a global, networked economy; as such, we’re redefining business process outsourcing for a growing number of multinational and local clients.
Three unique companies. Three specializations. One philosophy. To find a niche, and build a powerful set of flexible and reliable services that can be seamlessly plugged in by clients into their organizations, in a manner so well integrated they forget that they’re “outsourcing”.
Ultimately we want our clients to feel we are their in-house team, out of the box: a source of talent and skills at their fingertips, always on and ready. It’s a business approach that not only delivers more flexibility and cost benefits, but also better execution, better results and, above all, enables our clients to focus on what makes them great.